At Gmoney Mingle Services, we prioritize customer satisfaction and aim to offer transparent, reliable service. As a facilitator for third-party services, our refund policy is designed to address situations where services cannot be delivered as expected. Please review the following policy regarding refunds.
General Refund Policy
- Refunds are subject to the terms and conditions of the third-party service providers we work with. In the event a third-party service fails to deliver, we will assist in initiating a refund process with the respective service provider.
- Gmoney Mingle Services itself does not directly issue refunds unless explicitly stated in our service terms.
Service-Specific Refunds
- Loans and Financial Services: Once applications for loans or financial services are processed, no refund is available as these are non-refundable services facilitated through third-party financial institutions.
- Insurance Services: Insurance premiums paid through our platform are non-refundable. However, in case of errors in processing or cancellations, we will coordinate with the insurance provider for possible refunds as per their terms.
- Travel & Tour Booking Services: For cancellations of bookings, refunds will be processed according to the travel provider’s policy. Refunds for airfare, hotel bookings, or tour packages may include processing fees, and timelines for receiving refunds vary based on the provider.
- GST, ITR, and Compliance Services: No refunds will be provided once the compliance services (GST filing, ITR filing, etc.) have been initiated or completed.
- Utility Bill Payments and Mobile Recharges: These services are final, and refunds will only be provided in the event of a transaction failure or service error.
Refund Process
- If you are eligible for a refund, please contact our customer service team at [insert contact info] within 5 business days of the transaction.
- Refund requests will be evaluated, and if eligible, the process will be initiated with the respective third-party provider. We will provide regular updates on the status of your refund.
- Refunds may take 7-21 business days depending on the third-party service provider and mode of payment used.
Non-Refundable Services
The following services are non-refundable:
- Completed financial transactions (loans, insurance, bill payments, etc.)
- Services where the processing has already begun, such as GST filing, ITR submission, and legal compliance.
Contact Us
If you have questions or need assistance with a refund request, please reach out to us at
By email: info@gmms.in
By phone number: + 91 85958 90431
